Privacy Policy

Last updated: March 2025

Introduction

At olmOCR ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and safeguard your data when you use our optical character recognition (OCR) service.

Information We Collect

Files You Upload

  • Images (JPG, PNG files) uploaded for text extraction
  • PDF documents uploaded for text recognition
  • Text content extracted from your files

Technical Information

  • IP address and browser information
  • Usage statistics and performance metrics
  • Error logs for service improvement

How We Use Your Information

We use your information to:

  • Process your files and extract text using our OCR technology
  • Provide and improve our text recognition service
  • Monitor service performance and fix technical issues
  • Ensure service security and prevent abuse
  • Analyze usage patterns to enhance user experience

Data Storage and Security

File Storage: Uploaded files are processed immediately and automatically deleted from our servers within 24 hours. We do not permanently store your documents or extracted text content.

Security Measures: We implement appropriate technical and organizational security measures to protect your data during processing, including encrypted connections and secure processing environments.

Data Sharing

We do not sell, rent, or share your personal information or uploaded content with third parties, except in the following circumstances:

  • When required by law or legal process
  • To protect our rights and prevent abuse of our service
  • With service providers who help us operate our platform (under strict confidentiality agreements)

Cookies and Tracking

We use minimal cookies and tracking technologies to:

  • Remember your preferences and settings
  • Analyze website usage and performance
  • Ensure proper functioning of our service

Your Rights

You have the right to:

  • Know what data we collect and how it's used
  • Request deletion of any personal data we may have
  • Object to certain data processing activities
  • Access and correct any personal information

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify users of significant changes by posting the updated policy on our website.

Contact Us

If you have questions about this privacy policy or our data practices, please contact us:

Email: [email protected]
Address: olmOCR Privacy Team